Question 1

How do I pay for my order?

Accepted Answer

On the 'Shop' page, you will find several PayPal buttons to purchase a single/multiple books. Clicking on them will direct you to transfer a selected amount to Jan's PayPal account using any of the payment options that PayPal currently accepts.  Please be sure to type down your desired books to be included in the order!

For example, you can purchase two books at the cost of AUD$45 by clicking on the respective button on the 'Shop' page. This will then bring you to PayPal where you can write the book titles you wanted in the "Description" field (as shown below).

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Question 2

When will my order be processed?

Accepted Answer

We use IngramSpark, a book printer service in Melbourne, Australia.

When we receive notification of a PayPal deposit, a Print-on-Demand order will be sent to IngramSpark, along with your address details. They will print your copy of the book and send it directly to your address. You should receive your book about ten days later.

Question 3

Where are your books printed?

Accepted Answer

Australasian orders are printed by IngramSpark/Lightning Source in Melbourne, Australia.

Overseas orders will be printed in the USA or Europe where Ingram Content Group also have facilities.

Question 4

Can I get my book copies signed by the author, Jan Mitchell?

Accepted Answer

If you want a personalised/signed copy for your book order, you will need to email us your details and we will post you a signed copy.

Please allow at least an extra week for delivery and an additional $7.00 postage charge (since the book order needs to be shipped out to Jan first for signing before continuing on its way to your designated address!)

For enquiries on signed copies, contact information can be found at the Contact  section at the bottom of the main website's page (or just email jan.mitchell2021@gmail.com (jan.mitchell2021@gmail.com))

Question 5

Can I have a discount for multiple copies of your books?

Accepted Answer

Yes!

There are buttons on the 'Shop' page that will charge you increasingly lower amounts for purchasing more than one unit/book. Once you decide to make a selection, click the corresponding button to purchase 1/2/3 book(s) at the stated price.

BE SURE TO TYPE YOUR BOOK SELECTION/LIST OF TITLES FOR THE ORDER IN THE DESCRIPTION!

Question 6

I have purchased a copy of your book and it included a website address www.writingsfromjanmitchell.com for further information. Why is this website's address different?

Accepted Answer

Due to unforeseen circumstances, we were unable to continue our use of the www.writingsfromjanmitchell.com domain name with its original provider. Copies of Jan's books (pre-July 2022) may contain links to the now-defunct website and we apologise for the inconvenience or confusion this may have caused.

Rest assured that www.janmitchellozauthor.com (www.janmitchellozauthor.com)is now the official website for Jan and her bibliography! 
Stay tuned for local book signings and other events in and around the Hunter area featuring the author herself, as well as timely updates regarding any of Jan's newest books and the occasional short story/blog post or two.

Although it will be less frequent, Jan continues to update her social media accounts on Instagram and Facebook. To follow Jan on these social media networks, just scroll down the bottom of the page to find links!

FAQ

CONTACT janmitchellozauthor